🧺 A New Way to Laundry for City Living

Laundry Service - Free Pickup & Delivery
Giving you back the time you deserve!

Reclaim your free time starting today! Experience ultimate convenience with Laundery’s free pickup and delivery laundry service. Book your laundry service online every day with just a few taps. Whether it’s a standard wash or an express wash order, we provide door-to-door service and ready to take care of you.

🛵 Free Pickup & Delivery


🧴 Free Detergent and Fabric Softener


🧺 Individual Wash


💵 Pay on Delivery


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🔄 Simple Steps

Service Process & Service Areas
Free Pickup & Delivery Laundry Bangkok and Chiang Mai

Just 4 steps for your convenience.

01
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Book Online

Simply fill out the form on our website and choose your preferred pickup and delivery slots —available every day at your convenience.

02
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Staff Pickup

Whether at your home, condo, or office, our staff will pick up your laundry at the scheduled time. Rest assured, our staff will call you upon arrival.

03
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Premium Laundry & Ironing

Your clothes will be sorted by fabric type and treated with high-quality detergents, followed by Meticulous ironing.

04
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Delivery

Our team will deliver your clean, crisp, and fresh-scented clothes right to your door at the scheduled time. Once delivered, we will provide the service total for your convenient payment via your preferred options.

📍 Service Areas

Available Provinces

Covering major areas in both Chiang Mai and Bangkok.

Why choosing a professional assistant is "more worth it" than you think??

Superior care for your clothes, designed for your urban lifestyle.

🩷 Choose our services

Why should you choose Laundery over doing it yourself?

Laundry is the art of garment preservation and meticulous ironing. Our professional care ensures that your favorite pieces stay in your wardrobe for much longer.

✨ Modern Technology:

Industrial-grade machines eliminate bacteria more effectively, and our hand-wash service ensures every detail is spotless.

🧴 Premium Formula Products:

Odour-free and tough on deep stains, while remaining gentle on fabrics. Enjoy a long-lasting fragrance that stays fresh, even on humid days

👔 Specialized expertise:

Whether it's silk, suits, or evening wear, we apply expert techniques specific to each material to ensure the best results.

🩷 Delivery Service

Why the modern generation is so drawn to "Free Delivery Services"

Carrying heavy laundry bags or spending hours doing it yourself is an energy drain. Our delivery service is designed to fit your busy lifestyle perfectly.

🔋 Save Your Energy:

After a long day of work, your energy should be spent on relaxing—not on hours of endless laundry.

⏰ Precise timing:

Schedule your preferred time daily via mobile. Our couriers will arrive at your doorstep exactly as planned.

🌟 Superior results:

Professionals have the techniques and equipment to keep clothes smelling fresh longer and ironed to a crisp perfection that is hard to achieve at home.

💬 WHAT OUR CUSTOMERS SAY

Customer review

Real user reviews help reduce concerns before making a purchase.

User
Puttipong Sundang
★★★★★

"ลองใช้บริการดู งานเรียบร้อยมาก มีหลายอย่างให้เลือกเหมาะกับผ้าหลายชนิด ดีครับ"

ใช้บริการ: สัปดาห์ที่แล้ว
User
Denise Amesbury
★★★★★

"24 hour service, very reasonable, washing has come back beautiful and smells so fresh, thank you"

ใช้บริการ: เดือนที่แล้ว
User
Brian Ragsdale
★★★★☆

"Excellent service. On time. Great communication. Clothes came back like new. I wish I had used them sooner!"

ใช้บริการ: เดือนที่แล้ว
User
Nur Faeza Osman
★★★★★

"Fast and prompt reply. They even provide a free pickup and delivery to and from our hotel 🫶🏼 …"

ใช้บริการ: ปีที่แล้ว
User
Patdanai Duangwaropas
★★★★★

"สะดวกครับ สั่งซักผ้าจากแม่เหียะก็ไม่เสียค่ารับส่ง มีบริการซักรองเท้าด้วย"

ใช้บริการ: เดือนที่แล้ว
User
Jørgen Mahnke Skrubbeltrang
★★★★☆

"Great laundry service - they always answer within minutes when having a question, and always positively ready to solve the problem. And the clothes get clean :) Great service."

ใช้บริการ: ปีที่แล้ว
❓ Help & Support

Frequently Asked Questions

- Chiang Mai : Open daily from 8:00 AM – 8:00 PM.
- Bangkok : Open daily from 10:00 AM – 8:00 PM.

You can pay for the service immediately upon receiving your clean laundry.

If an item is lost or damaged by us, we compensate 10 times the item’s service charge, up to 1,000 THB per item and 3,000 THB per order. Our team performs a quality check before every delivery. If there is an issue, please notify us within 48 hours of receiving your laundry, with photos.

No, you don’t have to wait in person. You can leave your laundry with the hotel receptionist or your residence staff. Simply specify the details in the booking form on our website or contact us directly.

You can pay by cash or bank transfer to the delivery staff upon return. Alternatively, you can pay via our website or contact us to arrange payment.
🛡️ Our Policy

Cancellation & Refund Policy

Clear, transparent terms so you can book with confidence

Free cancellation

2 hrs ahead

Cancel or reschedule at least 2 hours before pickup – no charge

Not happy? Free rewash

Within 48 hrs

Not clean or not properly ironed? Send us photos and we'll redo it free

Lost or damaged items

Up to 1,000 ฿/item

10× the item's service charge when caused by us

Fast refunds

Within 7 days

By bank transfer once the amount is agreed

When can I cancel?

Cancel on our website (before your booking is confirmed) or contact our admin via LINE or phone

1

Booked

2 hours or more before pickup

Free cancellation
2

Close to pickup

Within 2 hours of pickup, or the driver is already on the way

Free 2× a month
3

Collected, not yet washed

Laundry collected, or weighed and billed, but not yet in the machine. We bring it back for a pickup & delivery fee

Fee 200 THB
4

In the washing machine

Full amount as billed

Cannot cancel

Changing your pickup/delivery date or time is free with 2 hours' notice · Free pickup & delivery applies only when you use our laundry service · Late cancellations more than 2 times a month count as a "no-show"

Read the full policy

We don't charge for no-shows, but customers who repeatedly miss appointments must confirm before every pickup so our drivers don't make wasted trips.

  • What counts as a no-show: the driver has called twice and waited 10 minutes without reaching you, or you cancel within 2 hours of pickup more than twice in a month.
  • 1st–2nd time in a month: our admin reschedules at no charge.
  • 3rd time onward in a month: you must confirm on LINE before the driver sets out each time. No confirmation, no pickup.
  • Not home at delivery: we take your laundry back to the shop and redeliver once for free. Further redeliveries cost 100 THB, or you can collect it from the shop.
  • Laundry unclaimed for more than 30 days: we send 3 reminders by LINE or phone before the deadline. We are not responsible for laundry left beyond that period.

We always fix the problem first (rewash, re-iron, redeliver) and refund if that doesn't solve it. Please report issues within 48 hours of receiving your laundry, with photos.

IssueWhat we doCompensation
Not clean, smells, or still dampCollect and rewash free on the next roundIf still unsatisfied after rewashing, we refund the service charge for that item
Poorly ironed or foldedRe-iron or refold free–
Returned later than the agreed dateWe let you know in advance20% off that order (if more than 1 day late)
Mixed up with another customer's laundryRetrieve and swap back within 24 hoursIf not found within 7 days, compensated as a lost item
Lost itemSearch the shop and vehicles within 7 days10× the item's service charge, up to 1,000 THB per item and 3,000 THB per order
Damaged, torn, shrunk or colour-run (caused by us)Checked against photos taken at pickupSame as a lost item, or actual repair cost, within the same limits
Damage to items left in pockets–Not covered

*For high-value garments (designer brands, silk, evening wear), please declare them when booking and choose our special-item service. Undeclared items are covered by the standard limits.

We do not compensate for damage that was not caused by our work, or for conditions not declared in advance.

  • Items left in pockets, such as money, pens, tissues or earphones (we check pockets and return anything we find, but cannot guarantee it).
  • Garments without care labels, or not declared as do-not-tumble-dry, no-water-wash, or prone to colour bleeding.
  • Normal wear and tear, such as thin or worn fabric, fading from use, or buttons and zips that were already loose.
  • Old, set-in stains – we do our best but cannot guarantee removal.
  • Defects the driver photographed and reported to you at pickup.
  • Issues reported more than 48 hours after you received your laundry.
  • Laundry unclaimed for more than 30 days after all reminders have been sent.

Our admin replies with the outcome within 3 business days and transfers any refund within 7 days of agreement. One admin handles your case from start to finish.

  1. Contact us on LINE within 48 hours of receiving your laundry, with photos and your order number.
  2. Our admin logs the case and checks it against the pickup photos and bill.
  3. If it can be fixed (rewash, re-iron), we collect the items on the next round at no charge.
  4. If a refund or compensation is due, our admin tells you the amount and reason within 3 business days.
  5. Once you agree, send us your account name and account number on LINE.
  6. We transfer the refund within 7 days, send you the transfer slip, and close the case.

Refunds are always made by bank transfer, even if you paid in cash – or as a discount on your next order if you prefer.

Questions or need to report an issue?

Message us any day – one admin looks after your case from start to finish

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